Privacy Statement
Effective Date: 10 March 2025
Urgo Medical Canada ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website urgomedical.ca (the "Website"). This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
This Privacy Statement applies only to your use of the Site.
Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, mailing address.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
- Transactional Information: Billing details and purchase history (if applicable).
- Communication Data: Any information provided when you contact us, subscribe to our newsletter, or participate in surveys.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services and Website.
- To communicate with you regarding inquiries, support requests, and updates.
- To personalize your experience and enhance user engagement.
- To comply with legal obligations and prevent fraudulent activities.
- To analyze website traffic and user behavior for better service optimization.
Sharing Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
- Service Providers: With third-party service providers who assist in operating our Website and services.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
- With Your Consent: When you have provided explicit consent for sharing.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Security
We take appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Under Canadian privacy laws, you have the following rights:
- Access and Correction: Request access to or correction of your personal information.
- Withdrawal of Consent: Withdraw your consent for data processing, subject to legal and contractual restrictions.
- Data Portability: Request a copy of your personal data where applicable.
- Right to Complain: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
